Returns & Exchanges
At Campus Shoes, we want you to step out in confidence, which is why we offer a hassle-free 30-day return and exchange policy for all unworn footwear in its original packaging. If your new pair doesn't fit or meet your expectations, we are committed to making it right.
Initiate Your Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange and provide a reason for the request.
Package the Product
Place the unworn shoes back in their original branded box and secure them in a shipping mailer, ensuring all original tags and labels are intact.
Handover to Courier
Our logistics partner will arrive at your doorstep within 48 hours to inspect the package and collect the return at no additional cost to you.
Quality Check and Refund
Once the item reaches our warehouse and passes a quality inspection, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing